Frequently Asked Questions

  • Do I have to reserve tickets ahead of time?
    Yes, that is preferred. We have capacity restrictions in place, so the only guarantee you have that your entrance will be admitted is to reserve tickets online ahead of time. We hate turning families away at the door, but sometimes need to do so in order to respect our other guests and our promised capacity limitations. Call us to see if we have room!

  • What is Glow Worm Play Cafe?
    Glow Worm Play is a child-led, low impact indoor playground for kids that also serves as a cafe and bakery for adults. Our play cafe is geared toward children 6 and under and their parents and caregivers, but bigger kids are welcome as long as they don’t bulldoze the little ones. We serve locally roasted coffee and espresso from Bean, baked goods, breakfast items and paninis from our in-house baker, Dara Staggers of Staggeringly Delicious. We also have smoothies (in kid and adult sizes) applesauce pouches, yogurt pouches, fruit and nut packs, and other snacks. Adults can relax in our caregiver lounge while children play nearby in the same room. Caregiver supervision is required and drop-off is not permitted. All guests can shop our unique selection of children’s goods, join us for community classes with or without their kids, and even reserve our space for parties, private play dates, and events.

  • Do I need to buy a play pass to enter the building?
    No! Our front of house cafe is open to the public. We are happy to serve to-go drinks and treats to our community whether they are attending for a play session, class, to shop, a caffeine boost or if they fancy themselves a sweet treat from the bakery. We have limited seating in our cafe for our neighbors to come visit us, so you are welcome to stay a while and enjoy your food and beverages.

  • Is this a daycare?
    We are not a daycare, but we do provide an awesome, safe, clean space for your kiddos to play and hang out, while you comfortably chill in our lounge area nearby with a book, a friend, or a laptop to get some work done. Parents and caregivers are responsible for watching their children.

  • How much is it?
    Play sessions range from $10-12 per child with the option to purchase punch cards for a discounted rate. Memberships are available in three tiers.

  • How many adults per child are allowed to attend?
    Two adults per household/family reservation are permitted. Please reserve additional play sessions if you will be bringing more than two adults.

  • Can we bring outside food and drink?
    Outside food and drink, aside from water or baby bottles, are not permitted during classes, play sessions, or private play dates. This is a health department rule. Food and drink is available for purchase in our cafe. Outside food and drink is permitted for private birthday parties and other types of private rentals.

  • What type of payments do you take?
    We take all major credit cards and cash, and Glow Worm gift cards.

  • What if I have to reschedule?
    You may cancel or reschedule your play session up to one hour before your scheduled play session begins. While refunds are not available for canceled appointments, store credit will be given to the customer in the amount of the original purchase.

  • Can we wear shoes in the play area?
    Shoes are not permitted in our play area, and we have cubbies for shoes when you enter the play area and caregiver lounge. Please bring socks, or purchase a pair in our retail area before entering. We have grip socks for kids and adults available for purchase. Grippy socks are recommended for all.

  • Can the play area be reserved for private parties?
    Yep! Please reach out to us directly to inquire about private play dates.

  • Is this a nut-free facility?
    We do not allow outside food in our cafe, play area or caregiver lounge, so there should be no nut products in those areas aside from what might be purchased in our cafe. Nut products are clearly marked in our cafe and bakery case.

Our Location

962 Barret Ave
Louisville, Ky. 40204
In the heart of the City of Louisville

 

Do you have more questions? Contact us.

hey@glowwormplaycafe.com

Louisville, KY 40204